Privacy Policy

Where we stand on privacy

Your data is yours. This page lays out what CourseCheetah collects while you use our Canvas study extension, why we collect it, how we look after it, and the choices you get along the way. Using the Services means you're okay with what's described here.

1. What we collect

We only gather what we need to make CourseCheetah work and keep it running smoothly. That breaks down into a few buckets:

Things you tell us. When you set up and use an account, that can include your name, email address, a username and password, details about your school or grade level, and the payment information needed to process a purchase.

Account and access data. To keep you signed in and your subscription valid, we hold identifiers like your user and account IDs, session and authentication tokens, subscription keys, service status, and a record of account access for security.

How you use the tool. We note things like when you sign in and out, how long you're active, which features you reach for, and the settings you prefer - the kind of usage patterns that help us tell what's working.

Device and technical details. For security and performance, we log data such as your IP address and rough location, browser and operating system, device type, and any error reports that come up.

2. Why we collect it

Everything above goes toward running the study assistant and helping you get through Canvas work. In practice, we use your information to:

• Sign you in and confirm you're allowed to use the Services.
• Keep CourseCheetah working, and make it better over time.
• Handle payments and manage your subscription.
• Watch for fraud, abuse, and anyone trying to get in who shouldn't.
• Understand usage so we can sharpen the product.
• Answer your questions and help when something breaks.
• Meet our legal and terms-of-service obligations.

3. When we share it

We never sell or trade your personal information, and we only pass it on in the limited situations below:

• Vendors who help us operate. We lean on outside services for things such as billing, hosting, and usage analytics. Each one is contractually held to using your information only for the work we bring them in for, and to keeping it protected.
• Legal requirements. If the law or a valid legal order compels it, or if we need to protect our rights or someone's safety, we may have to disclose data.
• A change in the business. If CourseCheetah is ever part of a merger, acquisition, or sale of assets, user data could move with it. We'd let you know if that happens.

4. Keeping it safe, and being honest about it

We hold onto your data only as long as we genuinely need it - to run the Services, meet legal duties, or until you ask us to delete it. While we have it, we protect it with encryption, tight access controls, session and login safeguards, routine security reviews, and regular backups.

That said, we won't pretend it's foolproof. No system that sends or stores data over the internet can promise to be 100% secure. We hold up our end with industry-standard protections, and you can help by using a strong password and never sharing your login.

5. Cookies, pixels, and browser storage

Here's what loads when you visit CourseCheetah, and why:

• The must-haves. Our own cookies and your browser's local storage keep you signed in, remember where you are in checkout and what settings you picked, and help keep accounts secure. Turn these off and signing in may stop working.
• Analytics. Mixpanel shows us how people use the product and move through sign-up and checkout. Seline, a privacy-friendly site analytics tool, tells us how the website itself gets used.
• Ad measurement. The Meta Pixel lets us see how our ads perform and build ad audiences on Meta's platforms.

When you pay, our payment provider handles the checkout step and may drop a few cookies of its own there.

You're in control: your browser settings let you block or clear cookies and stored site data, and Meta's ad preferences let you change how your activity shapes the ads you see. And none of this changes the basic promise - we don't sell your personal information.

6. Your choices

Depending on where you live, you may be able to ask us to show you the data we hold, correct it, delete it, hand you a copy, limit how we use it, or stop certain uses. You can also opt out of marketing emails whenever you like. To make any of these requests, send it through our support ticket page - you don't need an account - or email [email protected] if that's easier. We'll get back to you within a reasonable time.

7. Younger users

CourseCheetah is built for high school and college students and isn't meant for children under 13, and we don't knowingly collect their data. If we find out we've picked up information from a child under 13, we'll delete it right away. If you think that's happened, let us know through our support ticket page and we'll act quickly.

8. Updates to this policy

We may revise this policy as our practices or the rules around them change. When we do, the updated version goes live here, and we'll flag anything significant by email, in the product, or with a notice on the site. The "Last Updated" date at the top always tells you when we last touched it. Keep using the Services after a change and that counts as accepting it.